Comments on: Boston Pizza http://sgcgo.com/boston-pizza/?utm_source=rss&utm_medium=rss&utm_campaign=boston-pizza Singapore City Guide Online - Travel, Lifestyle, Promotions, Events Fri, 30 Jul 2010 00:38:35 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Sally http://sgcgo.com/boston-pizza/comment-page-1/#comment-2280 Sally Sun, 04 Apr 2010 04:04:30 +0000 http://www.sgcgo.com/boston-pizza/#comment-2280 Thanks for sharing ixnay! Thanks for sharing ixnay!

]]> By: ixnay http://sgcgo.com/boston-pizza/comment-page-1/#comment-2275 ixnay Thu, 01 Apr 2010 12:34:53 +0000 http://www.sgcgo.com/boston-pizza/#comment-2275 Worst service ever... Deliver was over 30 mins late and the Large pizza looks SMALL! Topping was miserable! Will never patronise them anymore! Worst service ever…

Deliver was over 30 mins late and the Large pizza looks SMALL!
Topping was miserable!

Will never patronise them anymore!

]]> By: John Francis http://sgcgo.com/boston-pizza/comment-page-1/#comment-245 John Francis Thu, 31 Jul 2008 01:21:14 +0000 http://www.sgcgo.com/boston-pizza/#comment-245 Called last night to try out the pizza having heard so much about it from friends. The call was answered quite fast (after 2 rings) and the order taker was very polite and pleasant. For one of my orders I wanted a topping that was not on the menu, the order taker put his supervisor on the phone and proceeded to complete the order with the 'special' topping to my surprise! He said the order would take about 1 hour which I felt was reasonable as it was the usual waiting time for pizza delivery. The order arrive around 50 minutes later and it was piping hot! Delivery guy was polite. Pizza tasted wonderful. Agree with earlier post that the dough / cheese was very good and authentic New York. From the earlier postings, it seems that it boils down to customer service (the same for the major food delivery outlets) Having managed the call centre for a large international courier company, I can understand the problems. Finding and training staff to a very high level is a challenge. Will check back when tried them a 2nd time. Called last night to try out the pizza having heard so much about it from friends. The call was answered quite fast (after 2 rings) and the order taker was very polite and pleasant.

For one of my orders I wanted a topping that was not on the menu, the order taker put his supervisor on the phone and proceeded to complete the order with the ’special’ topping to my surprise!

He said the order would take about 1 hour which I felt was reasonable as it was the usual waiting time for pizza delivery. The order arrive around 50 minutes later and it was piping hot! Delivery guy was polite.

Pizza tasted wonderful. Agree with earlier post that the dough / cheese was very good and authentic New York.

From the earlier postings, it seems that it boils down to customer service (the same for the major food delivery outlets)

Having managed the call centre for a large international courier company, I can understand the problems. Finding and training staff to a very high level is a challenge.

Will check back when tried them a 2nd time.

]]> By: Terrance http://sgcgo.com/boston-pizza/comment-page-1/#comment-232 Terrance Thu, 24 Jul 2008 02:44:32 +0000 http://www.sgcgo.com/boston-pizza/#comment-232 This is ridiculous.. Called 6 times from 10:36 am till 10:50am. The opening hours states that delivery time is from 10:30am - 10:30 pm. Why isnt anyone answering?? If no one is working from 10:30 am then why state the opening hours.. I am very disapointed in BOSTON pizza... This is ridiculous.. Called 6 times from 10:36 am till 10:50am. The opening hours states that delivery time is from 10:30am – 10:30 pm. Why isnt anyone answering?? If no one is working from 10:30 am then why state the opening hours.. I am very disapointed in BOSTON pizza…

]]> By: Singapore Stick http://sgcgo.com/boston-pizza/comment-page-1/#comment-66 Singapore Stick Mon, 30 Jun 2008 08:20:31 +0000 http://www.sgcgo.com/boston-pizza/#comment-66 Boston Pizza has an amazing taste and aroma. I must say though, the pizza arrived with a missing slice. The delivery boy had sauce on his lips and looked nervous. After he flirted with my wife and 12 year old daughter, he asked for a higher tip than what I gave. I thought 10 dollars for a tip was enough, I guess not in Singapore. Boston Pizza has an amazing taste and aroma. I must say though, the pizza arrived with a missing slice. The delivery boy had sauce on his lips and looked nervous. After he flirted with my wife and 12 year old daughter, he asked for a higher tip than what I gave. I thought 10 dollars for a tip was enough, I guess not in Singapore.

]]> By: Jason http://sgcgo.com/boston-pizza/comment-page-1/#comment-59 Jason Wed, 18 Jun 2008 07:52:44 +0000 http://www.sgcgo.com/boston-pizza/#comment-59 Ordered from Boston yesterday. Experience was good. This was my 2nd time ordering. The order was taken professionally. They even captured my particulars from the 1st time and knew my address immediately. Pizza arrived quite fast (<45 mins) which I was pleasantly surprised. One thing that must be said is that their pizza is very authentic New York style. Ordered from Boston yesterday. Experience was good. This was my 2nd time ordering. The order was taken professionally. They even captured my particulars from the 1st time and knew my address immediately. Pizza arrived quite fast (<45 mins) which I was pleasantly surprised. One thing that must be said is that their pizza is very authentic New York style.

]]> By: WF http://sgcgo.com/boston-pizza/comment-page-1/#comment-39 WF Mon, 02 Jun 2008 08:52:43 +0000 http://www.sgcgo.com/boston-pizza/#comment-39 So Pizza has eventually arrived, its overcooked and not very hot..... So Pizza has eventually arrived, its overcooked and not very hot…..

]]> By: WF http://sgcgo.com/boston-pizza/comment-page-1/#comment-38 WF Mon, 02 Jun 2008 08:45:05 +0000 http://www.sgcgo.com/boston-pizza/#comment-38 Have to say...the worst delivery service in SG....I have ordered a pizza that can not be delivered for 2.5 hours.....?!?!?! what is that all about.... Have to say…the worst delivery service in SG….I have ordered a pizza that can not be delivered for 2.5 hours…..?!?!?! what is that all about….

]]> By: Jeremy http://sgcgo.com/boston-pizza/comment-page-1/#comment-12 Jeremy Sun, 20 Apr 2008 11:01:14 +0000 http://www.sgcgo.com/boston-pizza/#comment-12 Pizza might be good (I am yet to try it) but their customer orientation leaves a lot to be desired. The phone rang out 3 times and was answered almost at the expiry of my fourth attempt. I was then told it would take a min of 1.5 hours for delivery. There are too many options sprouting up in Singapore to tolerate such nonsense!!! Pizza might be good (I am yet to try it) but their customer orientation leaves a lot to be desired. The phone rang out 3 times and was answered almost at the expiry of my fourth attempt. I was then told it would take a min of 1.5 hours for delivery. There are too many options sprouting up in Singapore to tolerate such nonsense!!!

]]> By: Chris http://sgcgo.com/boston-pizza/comment-page-1/#comment-6 Chris Thu, 20 Mar 2008 06:10:34 +0000 http://www.sgcgo.com/boston-pizza/#comment-6 My family had the Bullpen and loved it.The cheese and dough were very nice. Will certainly order again! My family had the Bullpen and loved it.The cheese and dough were very nice. Will certainly order again!

]]> By: Yoke Wing http://sgcgo.com/boston-pizza/comment-page-1/#comment-4 Yoke Wing Fri, 14 Mar 2008 15:19:21 +0000 http://www.sgcgo.com/boston-pizza/#comment-4 Tried their pizza. Was great! More New York style pizza which was really yummy! Try it. Tried their pizza. Was great! More New York style pizza which was really yummy! Try it.

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