It was a peaceful morning on the subway until a man and his children entered. The children started yelling but the man just sat down and closed his eyes, apparently oblivious.
Irritated, Steve said, “Sir, your children are disturbing everyone. Could you control them?” The man replied, “Oh, I should. We came from the hospital where their mother just died. I don’t know what to think, and I guess they don’t know how to handle it either.”
Immediately, Steve’s irritation vanished. “Oh, I’m so sorry. Can I help?”
This week, let’s remember to have open communication to help change they way we see the problem first, in order to effectively solve it.
Source/inspiration/more at: 7 Habits of Highly Effective People